FAQ

Here's some of the questions we frequently get asked. If you can't find the answer you're looking for here, you can get in touch with us via our contact page.

Unfortunately, the answer to that question is generally no. It’s tricky working on a website that’s been completed by someone else as we’re limited by what has already been built on the site. Integration of forms and CRM systems can’t be guaranteed and there may be conflicts with existing plugins or code that cause issues for your ’new’ website. Sometimes, a significant amount of unraveling of bad design, bad code, or both would be required. It’s actually far more cost effective for us both to simply rebuild your site and do it properly from scratch.

Yes, absolutely! We offer Google Suite (G-Suite) and Microsoft 365 email setup. 

Google Suite is a cloud-based service which is incredibly reliable and super fast.

Microsoft 365 is a subscription service that ensures you always have the most up-to-date Office apps from Microsoft. 

Being cloud-based, you’re able to access and edit your emails and files from anywhere in the world, on any device, as long as you have an internet connection. It also means you can store all your files ’in the cloud’, from anywhere in the world.

Email setup starts at $495AUD and then you simply pay directly for your accounts, per user, per month. Normally, it takes about one business day to get you up and running, with minimal fuss!

A huge benefit in choosing to sign up for our subscription platform is that you don’t have to worry about all the tricky, technical stuff. We make sure your site is always performing as expected and that your digital presence is always professionally displayed.

It’s important to us to maintain this degree of excellence so editing access is limited to our trained team who know their way around your site (like the back of their hand!). So, the short answer is mostly no. However, we do understand that you may want to make changes/additions at some point. Our standard build subscription offers up to one hour per month of free content edits (and additional changes can be undertaken at our hourly chargeout rate). 

If your site runs a blog, your subscription does give you full author access, enabling you to create, edit, and update your own blogs or you can take advantage of your one free hour and have us do it for you!

If you have signed up for our quick start build, content updates are not included as part of this package, which is intended for static sites, but if you would like to upgrade your hosting and maintenance to allow for edits, we’re more than happy to do so. Get in touch with us by email to arrange.  

If you have purchased a website outright, please check ‘what’s included’ here: https://inversit.com.au/web-design/

We offer both a subscription-based, build-and-maintain service, which differs from the traditional web design services you might have used in the past, as well as website ownership. Most website designers require a large upfront cost to build a new site, with ongoing costs each time you want to modify it or update any code or plugins. This can be costly and also difficult for cash flow.

Our web design subscription service is very affordable and the ongoing monthly maintenance fee guarantees regular updates and top-notch hosting for your website, again at an affordable rate. 

If, however, you do choose to leave our services and wish to take your website with you, you have the option to purchase your website. See our terms and conditions for more information.

If you change your mind about using our services, you are welcome to leave the service at any time (30 days notice is needed), but there are no lock in fees or penalties for leaving. Any content or images you have supplied remain yours.

If you have opted to purchase a website outright, once the final invoice is paid, the website is totally yours! 

Our dedicated team at Inversit is well-versed in the domain registration process. Whether you’re a startup, a small business, or an individual looking to claim your spot in the digital world, we have you covered. We offer a wide range of domain extensions, allowing you to choose the perfect domain name that aligns with your brand, industry, or personal preferences. With our streamlined registration process, you can secure your domain quickly and hassle-free. Get in touch via our contact page and we can discuss options.

Many of our customers already have great websites and don’t want to update them right now. However, they do want to take advantage of our premium hosting services. You can definitely choose to have your site hosted with us, without subscribing to the website platform. Get in touch via our contact page and we can discuss options for your business.

We require your DNS to be with Cloudflare, to use all the additional security features. We provide a fully managed DNS service to you. You don’t have to understand DNS to work with us as we will look after it all for you. SPF, DKIM, DDNSEC, CNAME, AAAA, SSL…we know all this so you don’t have to! 

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Inversit Consulting: Other Services

We can provide a range of services, including technology strategy development, software development, systems integration, cybersecurity, data management, cloud computing, and more, either working on specific projects or providing ongoing support and maintenance services. Our goal is to help your business leverage technology to enhance operations, improve efficiency, reduce costs, and gain a competitive edge in your industry.

1. Cloud Services

Cloud services offer several benefits, including scalability, cost-effectiveness, and flexibility. Users can scale their computing resources up or down based on their needs, without having to invest in additional hardware or infrastructure. Cloud services are also typically pay-as-you-go, allowing users to only pay for what they use, which can be more cost-effective than maintaining on-premise hardware. Additionally, cloud services offer the flexibility of being able to access data and applications from anywhere with an internet connection.

2. IT Consulting

Technology Business Analysis
We excel in providing high-quality technology business analysis services to empower your organisation with valuable insights. Our team of experienced experts works closely with you to grasp your unique business needs and challenges.

Through meticulous analysis, we uncover growth opportunities, enhance efficiency, and guide strategic decision-making.

Our approach combines a solid understanding of technology trends with a keen insight into business processes, ensuring the delivery of actionable recommendations tailored to your goals. Partner with us to unlock the potential of your data and drive your business towards success.

System Integration
Efficiency and operational coherence are the cornerstones of a successful business. We specialise in delivering comprehensive system integration services to streamline your processes.

Our team comprises skilled professionals who combine technical expertise with a profound understanding of diverse systems and platforms.

Through seamless integration of various software components and technologies, we establish a harmonised and unified IT infrastructure. This facilitates smooth data flow, improved communication, and optimised workflows across your organisation.

Backed by our track record of successful integration solutions, we are primed to help you achieve unparalleled efficiency and productivity in your business operations.

Custom Software Development
We take immense pride in being your trusted partner for advanced custom software development solutions. Our team is dedicated to crafting tailored software applications that seamlessly align with your business requirements.

Recognising the distinct nature of each organisation, we take the time to thoroughly understand your specific needs and objectives. From initial concept to final implementation, we leverage the latest technologies and industry best practices to create robust, scalable, and user-friendly software solutions.

With a strong commitment to quality and innovation, we are poised to bring your vision to life and provide your business with a competitive edge.

3. SIEM + SOC Anti-Hack Security

SIEM (Security Information and Event Management) is a software solution that collects and analyses security-related data from various sources within an organisation’s network, such as firewalls, antivirus software, and intrusion detection systems. It identifies potential security threats, including cyber-attacks, and alerts security teams to investigate them.

SOC (Security Operations Centre) is a centralised unit within an organisation that monitors and analyses security threats and incidents, including cyber-attacks. It is responsible for detecting, investigating, and responding to security incidents in real-time.

Managed SIEM and SOC services typically provide around-the-clock monitoring, threat detection, and incident response capabilities. These services are beneficial for organisations that lack the expertise or resources to manage their own security operations, or for those who require additional support to supplement their existing security teams.

4. Email Marketing

Email marketing can be a powerful tool for building relationships with your audience and promoting your products or services. Use email to share valuable content, promote your products or services, and keep your subscribers engaged.

If you’re looking to generate leads, drive sales, and increase brand awareness through email marketing campaigns, let’s have a conversation today!  

need help?

If you’re looking for expert advice and guidance in IT best practices for your business or organisation, get in touch with us today.