FAQ

Here's some of the questions we frequently get asked. If you can't find the answer you're looking for here, you can get in touch with us via our contact page.

Unfortunately, the answer to that question is generally no. It’s tricky working on a website that’s been completed by someone else as we’re limited by what has already been built on the site. Integration of forms and CRM systems can’t be guaranteed and there may be conflicts with existing plugins or code that cause issues for your ’new’ website. Sometimes, a significant amount of unraveling of bad design, bad code, or both would be required. It’s actually far more cost effective for us both to simply rebuild your site and do it properly from scratch.

Yes, absolutely! We offer Google Suite (G-Suite) and Microsoft 365 email setup. 

Google Suite is a cloud-based service which is incredibly reliable and super fast.

Microsoft 365 is a subscription service that ensures you always have the most up-to-date Office apps from Microsoft. 

Being cloud-based, you’re able to access and edit your emails and files from anywhere in the world, on any device, as long as you have an internet connection. It also means you can store all your files ’in the cloud’, from anywhere in the world.

Email setup starts at $495AUD and then you simply pay directly for your accounts, per user, per month. Normally, it takes about one business day to get you up and running, with minimal fuss!

A huge benefit in choosing to have your website with us is that you don’t have to worry about all the tricky, technical stuff. We make sure your site is always performing as expected and that your digital presence is always professionally displayed.

It’s important to us to maintain this degree of excellence so editing access is limited to our trained team who know their way around your site (like the back of their hand!). So, the short answer is mostly no. However, we do understand that you may want to make changes/additions at some point, so as part of our monthly maintenance subscription, we offer up to one hour per month of FREE edits to all our customers.

If your site runs a blog, your subscription does give you full author access, enabling you to create, edit and update your own blogs or you can take advantage of your one free hour and have us do it for you!

The short answer is no. We offer a subscription-based, build-and-maintain service, which differs from the traditional web design services you might have used in the past. Most website designers require a large upfront cost to build a new site, with ongoing costs each time you want to modify it or update any code or plugins. This can be costly and also difficult for cash flow.

Our web design subscription service is very affordable and the ongoing monthly maintenance fee guarantees regular updates and top-notch hosting for your website, again at an affordable rate. As part of the subscription, you are also welcome to take advantage of a free update/refresh every 24 months, if you choose.

If, however, you do choose to leave our services and wish to take your website with you, you have the option to purchase your website (if you leave before 24 months), or have your site transferred to a new provider (if you leave after 24 months), at no cost. See our terms and conditions for more information.

If you change your mind about using our services, you are welcome to leave the service at any time (30 days notice is needed), but there are no lock in fees or penalties for leaving. Any content or images you have supplied remain yours.

Our dedicated team at Inversit is well-versed in the domain registration process. Whether you’re a startup, a small business, or an individual looking to claim your spot in the digital world, we have you covered. We offer a wide range of domain extensions, allowing you to choose the perfect domain name that aligns with your brand, industry, or personal preferences. With our streamlined registration process, you can secure your domain quickly and hassle-free. Get in touch via our contact page and we can discuss options.

Many of our customers already have great websites and don’t want to update them right now. However, they do want to take advantage of our premium hosting services. You can definitely choose to have your site hosted with us, without subscribing to the website platform. Get in touch via our contact page and we can discuss options for your business.

We require your DNS to be with Cloudflare, to use all the additional security features. We provide a fully managed DNS service to you. You don’t have to understand DNS to work with us as we will look after it all for you. SPF, DKIM, DDNSEC, CNAME, AAAA, SSL…we know all this so you don’t have to! 

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